Privacy Policy

1. Introduction

ShelfSwap ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our book-swapping platform.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Shipping addresses for book exchanges
• Book listings and descriptions
• Messages sent through the platform
• Payment information for shipping fees

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our book-swapping service
• Process book exchanges and shipping
• Communicate with you about your account and transactions
• Send shipping labels and tracking information
• Prevent fraud and ensure platform security
• Improve our service and user experience
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Other users: Your name and shipping address are shared with users when coordinating book exchanges
• Service providers: Third parties that help us operate the platform (payment processors, shipping carriers, hosting providers)
• Legal compliance: When required by law or to protect our rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and maintain sessions. You can control cookies through your browser settings, but disabling them may affect platform functionality.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, dispute resolution, and platform security.

8. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Update or correct your information through account settings
• Delete your account (note: some information may be retained as described above)
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, contact us at support@shelfswap.app or use your account settings.

9. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. International Users

Your information may be transferred to and processed in countries other than your own. By using our service, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use after changes indicates acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or our data practices, please contact us at support@shelfswap.app.